Scrapbooking Software
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RachelleL says:
Scrapbook Flair for Windows 7
Hi, I am having problems with the software on my windows 7, it won't let me delete my embellishments and leaves a white image and still won't let me delete, i have tried and tried..even contacted customer support and the first thing they said to try didn't work, i downloaded all the files and reinstalled many times. Has anyone had this problem? The image on the right when i try and delete turns red.
Any Help would be very grateful!!
May 1, 2010
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MaggieM says:
When you installed your software, did you first install the Microsoft.Net Framework? Then the Security pack 1 for this Net Framework. When those two things are installed, then install Scrapbook Flair software.

I would suggest when you open it up and test it, to try using it with the free download material offered here on this website in the download area. If that works, let me know. We will take it from there. Hope this helps. Maggie
May 1, 2010
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RachelleL says:
Yes, I uninstalled the program and installed the software, i already had the net framework so I just installed the Security Pack 1 and then reinstalled the SF Software I am still having problems.
May 2, 2010
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Rae Ann says:
Support has found the glitch that is causing the ghost embellishments and they are fixing it. We should have an update to the software soon to fix the glitch. In the meantime, here are the instructions from support to fix the glitch.

If you are experiencing problems with ghost embellishments showing up on your pages, try these steps to remove the ghost embellishments.

1. Reboot your computer.
2. Right click Start->select Explore to bring up the Windows Explorer
3. Browse to C:\Program Files\Aurora Digital Imaging\Scrapbook Flair\working and delete everything in the 'working' folder.
4. Launch ScrapbookFlair and create a new project to see if it works.

I have not had this problem. I understang certain types of files cause this glitch. I can't remember what types of files are the problem. They are not scrapbookflair files. I only use the scrapbookflair elements, so I haven't had problems with ghost embellishments.

I will post an announcement when the update is available
May 2, 2010
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RachelleL says:
Thank You Rae Ann, I tried that and still am having the same issues. I appreciate your help, until they have it fixed I am learning to use Photo shop :)
May 2, 2010
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MaggieM says:
Thanks, Rae Ann. I know that worked in XP but I cannot locate a "working" file in Vista or Windows 7.
However I've never had the problem.

Thanks for your help. I'm sorry I can't be of more help to you Rachellel.
May 2, 2010
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yahooyahoo says:
hi
when i download scrapbook flair on my windows7 its asking me trial version or enter code
May 6, 2010
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Rae Ann says:
yahooyahoo,

Send a note to support. They should be able to figure out why it is asking for a code. Scrapbook Flair software is free and does not require a code. Are you working with a trial version of Windows 7? It may be asking for the code for Windows 7.
May 8, 2010
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Scrapaholic Sherry says:
I'm having problems with the software as well & I figured it out, it's because I don't have Windows Explorer, I have Google Chrome & it won't let me upload my pages that got lost from the crash, I have to delete them first & then the page uploads without the previous comments, etc. Also, when I try to get any PNGs to make a page, the PNGs have alot of white all around them & they have parts cut off of them so I still use Scrapbook Max to make my pages & then I upload them through the software. If anyone can help with this, it will be greatly appreciated.
Hugs,
Sherry
Mar 23, 2011
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Desert Girl says:
I used to use this program a lot with my old computer that had Windows XP and I loved the program. For some reason when I tried to download the program to my new computer with Windows 7, it seemed like it was going to install fine until right at the last and then it said there was compatibility issues and could not install. I thought maybe it was not compatible with Windows 7, but am I wrong? What else might be the problem? I was downloading using Google Chrome also. Should I have been using Explorer, or does that make any difference?
Apr 14, 2011
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MaggieM says:
Hi, I have had no trouble using Scrapbook Flair software on my Windows 7 laptop or my PC. I do use Internet Explorer though.
Also make sure you download and install the Framework and it's security package prior to installing the software. Hope this helps.
Apr 14, 2011
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maxandpatch says:
Hi, can yu please tell me what is this framework and security package i have windows 7 but never able to download scrapbook flair i have to go use my desk top computer that is windows xp.
Jan 1, 2013
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Priyakumar says:
Oh, I have the same problem too. And when the image on the right turns red, the elements show up in print, only if the red element is layered on top of everything. And solutions?
Jan 31, 2013
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