Help me... I am a beginner!
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jennunder says:
Not able to add photos to a scrapbook page
I just downloaded this software onto my laptop and for some reason I am not able to add images to the scrapbook pages. I select "add image" and it comes up with the Image Explorer screen with "Desktop" listed, but nothing happens when I double click on the desktop. This also happens when I select "Use my own embellishments". Am I missing a step?
Apr 12, 2012
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MaggieM says:
Hi Jennunder. If you double click on "desktop" your Explorer will give you the sub catagories for explorer. You can navigate to your Picture folder via Windows Explorer. Hope this helps.
Apr 12, 2012
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jennunder says:
I have tried that and it doesn't work. Any other ideas?
Apr 15, 2012
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MaggieM says:
Jenn when you click on "add image, what do you see on the left hand column? You should be seeing windows explorer. I'll check back shortly.
Apr 15, 2012
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jennunder says:
Yes the "Image Explorer" comes up and on the left side all it shows is the "Desktop" icon and nothing else. It has always worked fine on my desktop, just can't seem to get it to work on my laptop.
Apr 18, 2012
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jennunder says:
I used Google Chrome to download the program and then installed it from my download folder. Would that cause it not to install properly for some reason?
Apr 18, 2012
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MaggieM says:
Jenn, I would think it should work the same...however you might try sending support a message, detailing what you have tried see if they can figure it out for you. The only other suggestion I would have would be to save the download for the software to your desktop and install from there. Good Luck!!
Apr 20, 2012
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neeltje says:
Do you have an icon for your computer on your desktop? That`s what you need to go to where you store your photo`s and elements. Once that icon is there it will show when you open add image or add element
Apr 21, 2012
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