Scrapbook Flair
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neeltje says:
for the 3rd year on a row just been set back to basics without any warning
Last year I already complained about it and now it`s happening agaain. And I`ve been checking spam box regarly before emptying it, so SBF has definitly not send any reminder. I get more and more the feeling that I`m not wanted here and never was
Aug 15, 2013
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Xguern66 says:
You are showing Silver Member on your Home Page Neeltje - at least it is for me.
Aug 15, 2013
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neeltje says:
yesterday morning I wanted to post a page and got the message that I reached the limit becausse of basic membership I paid for diamond right away and it was showing diamond on my homepage. What makes me angry is the fact that I should have gotten a reminder that my membership was close to expiring. That was what Rae Ann told me 2 years ago and last year again. But they just kicked me on basics whithout any message in advantage like they`ve been doing before
Aug 16, 2013
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zanthia says:
i have never received any warning that my membership was expiring

also each year when it does renews itself it goes back to silver ( the very first membership i purchased). i have to manually upgrade to diamond
Aug 16, 2013
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Rae Ann says:
neeltje,

You must still have an active auto-renew at paypal. I thought support had cancelled your silver auto-renew so that it would not go through. I will ask support again to fix your membership. You are showing as a diamond member now. So, it looks like they have fixed it this year. But you shouldn't have to ask to have it fixed every year. We apologize for the inconvenience.
Aug 18, 2013
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neeltje says:
I myself was the one who fixed it to diamond member by changing it manual. What is disturbing me is the fact that I did not get any reminder before my membership was expired, but just been kicked down to basic membership and had to find out when I wanted to post a page. I guess that cannot happen anymore now, because since I renewed the membership I see the date of renewing, so now I can remind myself when it`s time for paying again
Aug 22, 2013
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Rae Ann says:
I have asked support to check on the renewal notices. You can also see your renewal date on your home page. We apologize for the inconvenience.
Aug 27, 2013
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MurrayDA710 says:
I joined in 2011, did a photo book for my son (he would not even look at it) got very discouraged and lost track of the site. The photo book is still here but I cannot find the pictures. Are they still around.

While searching for this site I found a sample graduation photo book using my photos and writings but a different background and layout. At the time I showed it to my son. He asked "Can they just steal our stuff like that?" I replied that in all the tiny print I probably gave up the rights to what I created. Then I got to thinking, only Scrapbookflair could have used the small print thing to take whatever value there was in what I had created.

So, straight up do we sign away our rights to our creations when we sign on with Scrapbookflair? Does Scrapbookflair use and/or sell our designs to other scrap book producers? If Scrapbookflair knows nothing about this does it bother you? Does this bother other Scrapbookflair users?
Sep 5, 2013
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Rae Ann says:
Murray,

Scrapbook Flair only stores the scrapbook pages on the site at the resolution that you uploaded the pages. We do not store the individual elements you used on the pages.

Scrapbook Flair does not sell the images uploaded to the site.

Other members cannot post your images without written permission from you. We occassionally have issues with members doing this. Usually, it is an innocent mistake. Please send links to the pages or the name of the member uploading the pages and the names of the pages to me or to support@scrapbook flair.com and we will remove the pages for you.
Sep 7, 2013
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