SBF Support Desk
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Xguern66 says:
Speed
Is any one else getting frustrated with the slowness of the site. It takes many seconds to post a page. It had improved but it's been getting worse recently.
May 2, 2020
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valrushton says:
I too am finding it really slow, takes ages to upload pages and comment.
May 2, 2020
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Lori47 says:
I certainly am! Just to make comments today took a long time (10 seconds or longer) and it is especially hard when someone like myself has so much to do. Even at one point I got the server error but all of it is definitely frustrating.
May 2, 2020
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Banda says:
Yes very slow - thought it was just my line!!!!
May 2, 2020
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Xguern66 says:
This is getting terrible. I wanted to comment and check my challenge before bed but it's sooo slow I've given up. Hope it improves tomorrow. Please can something be done about the slowness.
May 14, 2020
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Lori47 says:
I agree!

Today (Thursday) is much better but the last couple days when I have wanted to just comment on pages... it was taking such a long time and I waited but I was getting very frustrated because I don't have time to sit and wait (when I have so much to get done in so little time) while all other websites are lickety-split when will it comes to speed. :-(
May 14, 2020
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savannah's grand mawmaw says:
Yes it takes forever to post comments and go from one thing to another
May 15, 2020
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Lori47 says:
I have e-mailed the programmers about this and to check it out along with Frenchtoast's questions here in the Support Desk. One of them replied that they will look into it. This has been happening off and on for many months.
May 15, 2020
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valrushton says:
It's taken me ages this morning to comment on a few pages, so frustrating!
May 21, 2020
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Lori47 says:
I brought this up last night with our weekly phone conference for Scrapbookflair. I know how frustrating it can be because the same thing happens to me on different days or different times and when it does... even just to make a comment... is beyond frustrating!!!!
May 21, 2020
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Xguern66 says:
There has been no improvement - in fact it's worse. I have just so called SPEED voted in a challenge and it took forever. We really do not have the time to sit and wait for the pages to change. PLEASE can something be done about the speed of the site - it is very wearing and we are getting desperate.
Jun 2, 2020
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Lori47 says:
When I am having a problem with the SPEED ON THIS SITE on my end I do not have the time or energy to sit and wait just to make a comment or vote on a page either and it becomes extremely frustrating but, strangely enough, I have not had any problems with the SPEED for several days in a row now.

Hopefully SUPPORT will see this but our meeting will be tomorrow (Wednesday) night here in the U.S. so I will bring it up.

Thank you for your input again Joce... EVERYONE's experiences here are important and you are a valuable member here with being here so many years, caring, making gorgeous and creative pages, and the lovely person you are that I have met through the site.

{{{Big Hugs}}} ~Lori
Jun 3, 2020
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valrushton says:
I'm just commenting on entries into my challenges as it's taking forever now to comment on everyone.
Jun 3, 2020
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SuziKatz says:
Just a thought, but my computer does this when there are updates(Windows 10) I haven't installed. The last few days it was hanging up on me, showing no updates. I finally did a search for updates, and there was one. It's working fine now, both internet and my software program.
Jun 3, 2020
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valrushton says:
It’s only here on SBF that things are running slow on my computer. Everything else is really fast. Really slow this morning!
Jun 4, 2020
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Lori47 says:
Today (Thursday) this website has been running pretty slow. I have been waiting about 10 seconds to make a comment or upload a page. Usually I might have the patience but as busy as I am and trying to comment on so many pages... those seconds turn into minutes ..... :-(

I e-mailed Support about this a couple days ago and asked them to please look into this and make a comment but I see they have not yet. I e-mailed them again today... still nothing.
Jun 4, 2020
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simsage says:
Real, Real Slow to up load my pages today.
Jun 5, 2020
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Lori47 says:
I don't know why Support has not addressed this since I have let them know 2 or 3 times including last Wednesday's meeting (that I couldn't join in on but to please look in this forum and why) about all the recent comments about speed for this website AGAIN. :-(
Jun 6, 2020
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Lori47 says:
Today later in the day (Saturday) the site has been running super slow and I am about to give up since Support hasn't answered my e-mails re: this problem and addressed it or made a post here.

That's all I can do friends...

xxx ~Lori
Jun 6, 2020
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Xguern66 says:
I've had a few days away from site I was so frustrated. Came back and surprise, surprise NO improvement. I had so many pages to comment on to catch up it took forever - I just don't want to sit here half my day - there is so much else to do. Please SUPPORT listen to Lori - it's not just her having the problems.
Suzi my computer is up to date and everything else runs well it's only this site that is slow.
Jun 6, 2020
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Lori47 says:
Ditto Joce. Then, today (Sunday) everything is working lickety-split. I will try to reach them by e-mail AGAIN.
Jun 7, 2020
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FlairSupport says:
We updated the midware, which should improve the performance.
Jun 8, 2020
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Xguern66 says:
Thank you Support it is much better today.
Jun 8, 2020
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valrushton says:
Sorry I'm not commenting on everyone's pages at the moment, the site is still so slow. Just concentrating on my challenges. It got better a couple of days ago but it really slow again to-day.
Jun 13, 2020
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SuziKatz says:
Same here Val. It didn't bother me last week but this week has been terrible. So I will be voting but not commenting.
Jun 13, 2020
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Lori47 says:
I found it was running very very slow yesterday (Friday) and I almost gave up. I just wanted to vote in the challenges & some of the ones that were uploaded.

I've also been in bed since Monday starting Sunday night with the exact symptoms I have had over the last 40 years & I had JUST taken in a urine specimen & got the results from my urologist & the previous week out of total curiosity & I was feeling fine & the results showed that I didn't need to take an antibiotic.
Well anyway, I have way too many things going on medically. Today (Saturday) I get a call from my primary care physician who had a lab check my blood work for my sodium levels. Even though I drank something that is high in sodium so THE RESULTS would not show low on sodium. She told me today that that I am low on sodium & she wants to get a urine specimen because there is a certain test for sodium & it can't be found in a regular urinalysis.

I have had nothing but problems since moving back here. No life!
Jun 13, 2020
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Lori47 says:
Today (Saturday) it is running slowly but not super slow. Too much going on in my life.
Jun 13, 2020
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